Refund Policy
A Legal Disclaimer
The explanations and information provided on this page are general and high-level explanations intended to describe the refund practices of Hashtag 5 Perfumes. This content should not be considered legal advice or definitive recommendations. Refund policies may vary based on business requirements and applicable laws, and customers are encouraged to review this policy carefully before making a purchase. Where necessary, professional legal advice may be sought to better understand applicable consumer protection regulations.
This Refund Policy establishes the terms under which Hashtag 5 Perfumes offers refunds to its customers. As an online fragrance brand dealing in personal care products, Hashtag 5 Perfumes maintains strict quality and hygiene standards. Providing a clear refund policy helps set transparent expectations for customers and supports compliance with consumer protection laws, while also reducing misunderstandings related to product satisfaction and returns.
Refund Eligibility & Conditions
Due to the personal and hygienic nature of perfumes, Hashtag 5 Perfumes does not offer refunds or exchanges for products that have been opened, used, or tampered with. Refunds are considered only in cases where a customer receives a damaged, defective, or incorrect product. In such situations, customers must raise a refund request within 48 hours of delivery, supported by clear photographic or video evidence. All requests are reviewed by the Hashtag 5 team, and approved refunds are processed to the original mode of payment within 5–7 business days.